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Managekind Refund Policy
 
Last Updated: [06/06/2025]
 
1. Overview
At Managekind, we want you to be satisfied with your purchase. This policy explains when and how you can request a refund for our products and services.
 
 
2. Digital Products and Online Courses

  • Refunds: You may request a refund for digital products or online courses within 14 days of purchase, provided you have not accessed, downloaded, or started the course or content.

  • Accessed Content: If you have accessed or started the digital product or course, you may not be eligible for a refund unless the product is faulty or not as described.

  • How to Request: Email info@managekind.com with your order details to request a refund.
     

 
3. Physical Products

  • Cooling-Off Period: You have the right to cancel your order for physical products within 14 days of delivery for any reason.

  • Returns: To receive a refund, items must be unused, in their original packaging, and returned within 14 days of your cancellation notice.

  • Return Shipping: Unless the product is faulty or not as described, you are responsible for return shipping costs.

  • How to Request: Email info@managekind.com with your order details to initiate a return.
     

 
4. Subscriptions and Memberships

  • Cancellation: You may cancel your subscription or membership at any time. Access will continue until the end of the paid period.

  • Refunds: We do not offer refunds for partially used subscription periods unless required by law or in exceptional circumstances (e.g., service not delivered as described).
     

 
5. Events, Coaching, and Consultation Services

  • Cancellation by You: If you need to cancel a booked event, coaching, or consultation, please notify us as soon as possible. Refund eligibility will be specified in the event or service description.

  • Cancellation by Us: If we cancel an event or service, you will receive a full refund.
     

 
6. How to Request a Refund
To request a refund, please contact us at info@managekind.com with your order details and reason for the request. We aim to process all refunds within 14 days of approval.
 
 
7. Exceptions
We reserve the right to refuse refunds if:

  • The product or service has been used or accessed (for digital goods)

  • Items are returned damaged or incomplete (for physical goods)

  • The request is outside the stated timeframes
     

 
8. Statutory Rights
This policy does not affect your statutory rights under UK or EU law.
 
If you have any questions about this policy, please contact us at info@managekind.com.

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